What actually happens, from counter to collection.
No jargon. Here is the whole lifecycle of a financed handset under iShield.
At the counter
Enrol during phone setup
On a new or freshly reset handset, the customer scans your QR at the Android setup screen. The iShield agent installs as Device Owner — the highest level of control Android grants an app — and binds Factory Reset Protection before the phone leaves your shop. It takes a couple of minutes and needs no cable or computer.
Works on any Android 9 or newer handset
No PC, no ADB, no root
Customer keeps normal use of the phone
Day to day
The phone behaves like any other phone
While payments are on schedule, nothing changes for the customer. The agent runs quietly, reports its own health, and watches for interference — developer options being switched on, uninstall attempts, clock manipulation. You see the EMI schedule and the device state side by side in your dashboard.
No access to photos, messages or contacts
Automatic payment reminders
Per-device health and tamper history
When a payment is missed
Restrict, then lock — and release instantly
Start with a soft restriction so the customer sees a warning but keeps their phone. If the account stays overdue, lock it. The lock screen shows what is owed and a UPI link to pay. The moment payment lands, you release the device and it returns to normal.
Emergency calling always available
Locks over SMS when there is no data
Instant unlock on payment
If someone tries to escape
A reset does not end the story
Wiping the phone from recovery mode removes the agent — this is true of every locking product. What Factory Reset Protection changes is what happens next: setup demands accounts you control, so the handset cannot be handed on or resold. When it reconnects, it recognises itself by hardware identity and restores its previous state.
Reset protection bound at enrolment
Identity survives an app-data wipe
Automatic re-enrolment on reconnect
Try it on a real handset today.
Create an account, enrol a phone at your counter and lock it yourself. Free credits are included so you can see it work before you spend anything.